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The Lease ID is X## - X###, where "X" represents a capital letter and "#" represents a number 2-9. With some exceptions, we do not include zeros/Os or ones/Is to avoid confusion. Make sure each of the two sections of your Lease ID starts with a capitalized letter, with the rest as numbers.
For example:
If you enter your Lease ID as 1A2 - B345, it is wrong.
If you enter your Lease ID as a12 - b345, it is also wrong.
A correct Lease ID would be A12 - B345.
Please note that the Lease ID is a Circa-specific number and should not be confused with an account number or resident ID from your property or another payment system.
If your Lease ID still is not working, please contact us.
Don't have a Lease ID and unsure if your community uses Circa? Please click here.
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